Implementation Overview
This article outlines the high-level implementation process of launching your custom program with VU Custom
Last updated
This article outlines the high-level implementation process of launching your custom program with VU Custom
Last updated
The setup involves the following steps:
Brands must provide access to VU Custom’s Professional Services team to access their E-Commerce storefront and link the desired SKUs to the templates built to support the custom products. SKUs must be created with the E-commerce platform and identified to VU Custom.
Deploy the VU Custom Customizer .JS snippet on a PDP (Product Detail Page) or any page which you wish to access the customizer. This allows for your E-Commerce platform to let the VU Custom application which product is currently being interacted with, in return the VU Custom application will provide the corresponding product configuration to be displayed in the customizer. VU Custom will provide the necessary .JS snippet and offer guidance on best practices.
The Customizer by default is a free-form layout and look and feel, meaning Brands have full autonomy of the desired experience they would like to create. Brands must apply any web-styling over the customizer code to achieve the desired layout and look-and-feel. VU Custom will provide brands with an initial HTML template to get started.
VU Custom will help faciliate the ATC function as part of the implementation process. To receive order information, VU requires that the product is paid for through the Shopify checkout process. VU cannot process orders that have not passed through the Orders Paid Shopify webhook. Therefore, for orders to appear in the VU OMS, they must go through the checkout process and paid for from a customer’s perspective.
Brands will manage the SKUs, pricing, and upcharges directly via their E-Commerce platform
Brands must provide access to their preferred 3PL provider to facilitate the dynamic exchange of order updates between VU Custom and the 3PL provider or E-Commerce platform.
VU offers event-driven order status notifications that are communicated to your E-Commerce platform. Should Brands want to trigger any transactional emails based on order status updates, this should be handled through the E-Commerce platform directly
VU Custom provides Travelers (Order Spec Sheets) and Production Files (Formatted and production-ready artwork) to factories as part of the implementation process. The format of these files will be determined during the discovery process.
Factories have the ability to access both files directly via the VU Platform Web Portal, VU Platform APIs, or via an SFTP server.
Integrations to external platforms or software are available via VU Custom's platform APIs. Brands can leverage these APIs to establish any connections or flow of data between the VU Platform and their platform/system of choice.
The goal here is to briefly go through each module on a high level to get your customizer setup and you start receiving orders. Here are the steps :
Log into the VU Custom Admin Panel using your provided credentials
Familiarize yourself with the interface and available options
Navigate to the Store Connection section
Follow the prompts to link your E-Commerce platform (e.g., Shopify, Magento)
Provide necessary API credentials and permissions
Log into the VU OMS
View incoming orders and their details
Update order statuses as they move through production
Access production files via the SFTP server
Coordinate with your production team to fulfill orders
By following this guide, you'll be able to set up and manage your custom product program effectively, ensuring a smooth integration between your E-Commerce platform and VU Custom's services.
